Privacy Policy

Privacy Policy

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login information; e-mail address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, the length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will only be used for the specific purposes stated above.

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

• To comply with applicable Canadian laws and regulations, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), and local privacy regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We take all reasonable precautions to safeguard your data. Any personal data shared with third-party service providers such as Wix.com is protected by appropriate technical and organizational measures to comply with PIPEDA requirements.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

We will only contact you for these purposes in a manner that is compliant with applicable privacy laws, including PIPEDA, ensuring that your rights regarding data usage are respected.

If you don’t want us to process your data anymore, please contact us at contact@copperdomelodg.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

We will notify you of any significant changes to this privacy policy, including how your personal data is processed and protected, in accordance with applicable Canadian privacy laws.

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at contact@copperdomelodge.com.